Are your earrings allergy-free?

-Yes! We do our best to make products allergy-free while also providing affordability. The metals we use on our pieces are stated in each individual listing, ranging from 24K gold plated stainless steel, 24K gold plated brass, 18K gold plated brass, rhodium plated stainless steel, and stainless steel. To know exactly what metal is used on each style, please go directly to that listing, and read the description. 

Are the earrings heavy?

-Because our earrings are made from polymer clay, they are actually surprisingly light-weight! A pair of our biggest earrings only weigh a bit more than a 10p coin Many of our customers often say that when they wear their earrings, even a large pair, they often forget they're wearing them because they're so light.

How do I properly care for my earrings?

Our earrings are extremely durable and flexible, but please do not bend or pull them to prevent damage. Do not wear them while sleeping, swimming, or showering. Do not place anything heavy on top of them. Do not leave them in the excessive heat or sun. Clean posts as you would with any other earrings. Clean clay with a baby wipe/wet wipe/wash cloth. Use soap if necessary. Enjoy!

When will I receive my order?

-Please check our current processing time on our shipping policy. During that processing time, you should receive a tracking number and shipping information on your order.

-Once I drop your order off at the post office, it is out of my hands. I cannot control how quickly it gets to you. If your order takes an excessive amount of time to get to you, please reach out to your local Royal Mail before reaching out to us. 

-This business is a one-woman show, so I do ask for some grace with getting orders out. I try to get them out as soon as possible, but am not always able to do so. 

Do you offer wholesale prices?

-Yes, I do! We sell wholesale to lots of small businesses. If you have any questions please send us an email at Hello@whimsiclaydesigns.com